PDO Botanicals (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
When you place an order, we collect:
- Name, billing address, and shipping address
- Email address and phone number
- Payment information (processed securely through our payment processor)
When you browse our site, we automatically collect your IP address and browser information to improve your experience and maintain site security.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your purchase (order confirmations, shipping updates)
- Send marketing emails (only with your consent — you can opt out anytime)
- Improve our website and customer service
- Comply with legal obligations
Payment Security
Your payment information is encrypted and processed through our secure payment processor in compliance with Payment Card Industry Data Security Standards (PCI-DSS). We do not store your complete credit card information on our servers.
Who We Share Your Information With
We only share your information as necessary to:
- Process payments (with our payment processor)
- Ship your order (with our shipping carrier)
- Comply with legal requirements or protect our rights
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Retention
We retain your order and account information for as long as necessary to fulfill orders, provide customer support, and comply with legal obligations. You can request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing emails (click “unsubscribe” in any email)
- Request a copy of the data we hold about you
- Withdraw consent for data collection at any time
Cookies
Our website uses cookies to:
- Remember your shopping cart items
- Keep you logged in to your account
- Analyze site traffic and improve performance
You can disable cookies in your browser settings, but some site features may not work properly.
Age Requirement
You must be at least 21 years old to purchase products from PDO Botanicals. By using this site, you confirm that you meet this age requirement.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
PDO Botanicals LLC
901 Wheeler Ave.
Hoquiam, WA 98550
Email: hyperiongreysolomon@gmail.com
Phone: 541-250-1653